We are a registered cyclescheme retailer therefore with the help of your employer you can be the owner of a new bike and almost any parts you want (providing the total is less than £1000) at about 50% of its original retail price. For more information click the cyclescheme logo.
Our fully equipped workshop can perform almost any maintenance task on your bike from changing an inner tube to a full strip down and rebuild.
All work has to be booked in advance to ensure it receives the attention it deserves.
Workshop charges
Basic Service £40 + Parts
A basic service includes
Brakes - Check for damaged or worn cables and pads and replace if necessary. Lubricate cables and pivots and adjust as required
Gears—Check derailleurs for wear and damage. Check cables for wear and damage and replace as necessary. Lubricate cables and adjust as required. Check and adjust limit screws as necessary.
Transmission—Lubricate chain and check cassette/ freewheel and crankset for wear or damage*.
Wheels—Minor truing, wheel in bike
Headset—Check for play and adjust as necessary.
Pedals— Inspected externally for wear and damage, tighten onto cranks.
Tyres—Check for wear or damage and inflate.
Check all nuts and bolts to ensure bike is safe.
This service covers the basics on a bike and is recommended on every bike at least once a year. For bikes that get regular use we recommend that this service is carried out every 3 to 6 months.
Advanced Service £55 - This service covers everything included in a basic service + labour for fitting/ /servicing the following
Chain and Cassette
Bottom Bracket
Headset Service / Replacement
Hub Service
Gold Service £125 + Parts
A Gold service includes everything in a basic service plus
Hubs—Check adjust and strip cones replace bearings and grease.
Headset—Strip degrease and repack headset.
Transmission—Fully degrease chain, chainset, cassette, front and rear derailleurs. Remove bottom bracket clean and re-grease threads and re-fit.
Brakes—Degrease braking surface (wheel rim or rotor). Remove V-brakes from bike, clean and re-grease pivots and re-fit brakes.
Frame—Wipe clean with solvent.
This service includes labour for replacing transmission components, tyres and inner tubes as necessary and fitting handlebar grips/ bar tape
This level of service is recommended once a year for bikes that get used regularly (40+ miles per week)
Servicing Surcharges
+ parts as applicable
Hydraulic brake bleeding £15 per brake
Headset service* £10
Hub service* £10 per hub
Fit bottom bracket* £8
True wheel out of bike £8 per wheel
Spoke and True wheel £13
Replace transmission* £15
Fit Bar-tape* £5
Fit full mudguards £10
Fit pannier rack £7
Fit parts not supplied by us(surcharge per part) £5
Bike wash £15
*Included in Gold Service
Other Servicing
Junior Service (12”-20” wheel) £20
BMX Service £30
Cable brake servicing (rim or disc) £20
Fit brake pads only—per brake £5
Hydraulic brake servicing (per brake) from £25
Headset service (or replace) £15
Hub Service £15
True wheel £15
Spoke and true wheel £20
Fit new tube (Wheel in bike) £10 inc. tube
Fit new tube (Wheel out of bike) £8 inc. tube
Fit new tube (hub gear /chain case / roller brake /electric) £20 inc. tube
Gear Service £20
Labour rate £50 per hour
Bike build (not supplied by us) From £40
Safety check (for cycling proficiency) £10
Bike wash £15
Disc brake mount facing £15
BB shell facing £20
BB shell facing (when fitting hollowtech II or GPX crankset) £10
Pack bike in cardboard box for storage / transport £20
Wheel Building £30
Wheel building (when all new componants supplied by us) £25
Rim change £20
Fit new wheel (swap tyre, tube, tape, cassette and rotor) £7
Note on servicing (please read)Booking your service
Please book your bicycle in for servicing in advance either in store or by phone. We only carry out servicing work Monday—Friday and during peak times we book about 1 week in advance. Also be sure to give us a daytime contact number so as we can contact you in the event of a problem occurring with your bicycle during servicing.
Deposits
Occasionally we may ask for a deposit for us to begin work on your bike. We only do this in cases where we believe the cost of the repair is in excess of the value of the bike. We thank you for your understanding in this matter.
Collecting Your Bike
Sadly we do not have limitless space therefore we ask you to collect your bike promptly. If you do leave your bike here for more than 10 days after any work has been completed your bike will be subjected to a £2 per day storage charge. Bicycles left with us for more than 3 months will be disposed of.
During December we ask that you bring in and collect your bike the same day this is due to large levels of Christmas stock and very limited space. If this is not possible we will be happy to book your bike in for January.
And Finally...
Please ensure that your bicycle is clean enough for us to service, if it isn't your bicycle may not have the work carried out on it or it may be subjected to our £15 cleaning charge.
Prices given are estimates, we do aim for these however sometimes extra work required to complete a service so please understand if your service costs slightly more than you were quoted. We always attempt to phone in these circumstances
We will not carry out part repair work if a bicycle will be left in an unroadworthy or dangerous state[/p
*Providing transmission is clean enough to carry out this check
Here are some short maintenance videos which will help you enjoy cycling and possibley save you money on repairs in the future.
A short film detailing how to repair a puncture using a classic puncture repair kit
This next clip will help you understand which type of valve you have on your bicycle and how to operate it correctly
This video could save your life, or at least keep you on your bike. Incorrectly used quick release levers can result in the wheel coming out of your bike whilst it’s being ridden, watch this video to ensure you are using yours properly.
Every cyclist should carry some basic tools on a ride to ensure they can get home safely; this video details what are considered essential tools for a ride.
And finally if you want to save money on repairs and servicing it is vital that you wash and lube your bike regularly, this video shows how it can be done quickly and easily with some specialist tools, however an old toothbrush a sponge and a washing up brush will do the job almost as well but take a little longer.
